My wild guess is that you do not see the enterprise vault tab and try the fix below. After a lot of searching and testing with different versions of the Symantec Enterprise Vault plugin with Microsoft Office 2013 running on Windows 8.1 x64, I have found a solution to the issue that has been stopping the Enterprise Vault tab not displaying in Office 2013. The trick was simple. Install the latest version of the Outlook Plug-in (v11 at the time of writing) then Reset the EV Client by the following method.

Close Outlook 2. Open Windows Explorer and navigate to Program Files Enterprise Vault EVClient 3. Double click on “ResetEVClient.exe” That’s it. Open up Outlook 2013 and you should now see the Enterprise Vault tab.

Symantec System Recovery 2013 Symantec Ghost Console Client. The software installer includes 19 files and is usually about 8.32 MB (8,722,944 bytes). Desktopclientcache.dll - Enterprise Vault (Enterprise Vault Desktop Client Cache). Enterprise Vault Outlook Add-In from your computer by downloading 'Should I. I know this post is getting old, but this problem still occurs for us, so I wanted to clear up the confusion that the above post creates. EVMSP.DLL is not part of antivirus software, it's part of Symantec's Enterprise Vault client for Outlook.